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Stack trace or other literally formatted information -- Error ------------------------------ A user decided to send some feedback about Traction TeamPage. -- Traction Information ------------------------------ Traction Version: 6.2 Version ID: 6.265 Journal Version: 1.1 Meta Version: 39 Full-text Index: memory-based Enabled Plugins: Google Map Widget (v1.0.5) Surfer Locale (v1.0.5) Embed Widget (v1.0) Document Management Extensions (v0.1.9) SDL Database Connector (v1.1.12) Apache Derby (JavaDB) Database Support (v1.0.2) Embed Widget (v1.0.3) Setup Assistant (v0.0.1) Inline Frame Widget (v1.0.2) TeamPage Metrics (v3.0.10) TeamPage Project Management Feature Controls (v1.0.5) Section Tables (v2.0.20) Google Analytics Support for Traction (v3.0.1) Friendly URLs (v1.0.5) Classic Traction TeamPage Components (v1.0.4) Expand Flat Thread (v0.0.6) Force Spaces List (v0.0.6) Source Code Widget (v4.0.2) Make Default Post Space Empty (v0.1.2) TOC Widget (v1.0.7) Dynamic Section Table (v0.9.1) Bookmarks Sidebox (v0.0.1) Intercom.io Live Support (v0.0.5) Page Top Hover Navigation (v1.0.2) Hide/Show Side Column (v1.0.7) JEval Demonstration (v0.0.0) FullCalendar v5 (v1.1.10) Copy Project Form (v1.0.13) Apache Solr Search Support (v1.0.3) JSON API (v0.1.14) Traction Software Public Site Skin (v2023-06-07) Kanban (v1.0.10) Linkbox (v1.0.2) Proteus Tab Icons (v1.0.15) Widget for Linkbox (v1.0.0) DataTables (v1.0.21) -- Server Information ------------------------------ Located At: http://vpc2:8001 Named: https://tractionsoftware.com -- System Information ------------------------------ Running As User: ec2-user Server Directory: /vol-3ddcff25/servers/tsi/traction/server Home Directory: (None) Operating System: Linux OS Version: 4.14.154-128.181.amzn2.x86_64 OS Architecture: amd64 Available Processors: 4 Free Memory (JVM): 167.9 MB Used Memory (JVM): 344.1 MB Total Memory (JVM): 512 MB Memory Limit (JVM): 512 MB Requested Max Heap: 512 MB -- Java Information ------------------------------ Version: 1.8.0_222 JVM Version: OpenJDK 64-Bit Server VM Vendor: Oracle Corporation Location: /usr/lib/jvm/java-1.8.0-openjdk-1.8.0.222.b10-0.amzn2.0.1.x86_64/jre -- Browser Information ------------------------------ Type: Using User-Agent header: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com) -> robot (robot); Locale: en Skin: tractionsoftware User Name: Visitor -- Server Statistics ------------------------------ Server Started At: 1710961753138 = Wed Mar 20 14:09:13 EST 2024 Current time is: 1714228411856 = Sat Apr 27 09:33:31 EST 2024 Server up for: 3266658718ms = 37days 19h 24m 18s Duration of current interval: 1454848ms = 24m 14s Server Version: 6.2 (6.265) Time Operation Current Complete Time* Total* Time* ---- --------- ------- -------- ---- ------ ----- Specific Operations 1714228411856 Lock 0 0 0 0 0 1714228411856 Unlock 0 0 0 0 0 1714228411856 Publish 0 0 0 15 174 1714228411856 Unpublish 0 0 0 0 0 1714228411856 Hide 0 0 0 0 0 1714228411856 Show 0 0 0 0 0 1714228411856 ProjectCreate 0 0 0 0 0 1714228411856 UserCreate 0 0 0 0 0 1714228411856 ProjectDelete 0 0 0 0 0 1714228411856 ManageLabelNames 0 0 0 0 0 1714228411856 Invitations 0 0 0 0 0 1714228411856 Post 0 0 0 0 0 1714228411856 Erase 0 0 0 0 0 1714228411856 Edit 0 0 0 43 5697 1714228411856 Move 0 0 0 0 0 1714228411856 ReclassifySingle 0 0 0 1 47 1714228411856 ReclassifyMultiple 0 0 0 0 0 1714228411856 EmailRead 0 0 0 0 0 1714228411856 PDF 0 0 0 0 0 1714228411856 EmailReply 0 0 0 0 0 1714228411856 EmailSent 0 0 0 0 0 1714228411856 DigestSent 0 0 0 0 0 1714228411856 Search 0 0 0 9622 1203 1714228411856 View 2 2473 1061628 6056402 1072301952 1714228411856 ClassicView 0 0 0 0 0 1714228411856 Files 0 775 978 1869887 5616488 1714228411856 Append 0 0 0 59 1401 1714228411856 ProfilePictures 0 0 0 22 87 Specific Views 1714228411856 Visibility 0 0 0 0 0 1714228411856 UserSetup 0 0 0 0 0 1714228411856 ProjectSetup 0 0 0 0 0 1714228411856 ServerSetup 0 0 0 0 0 1714228411856 SDL 0 1604 378857 4004935 827494256 SDK 1714228411856 getFile 0 63270 2786 148519376 6594191 1714228411856 getEntry 0 6709 83 17216363 256897 1714228411856 getAttachment 0 190316 9021 447316098 21545685 1714228411856 getExactEntry 0 0 0 881 68 1714228411856 getEntries 0 4189 3967 10119184 9815865 1714228411856 getAttachments 0 0 0 0 0 1714228411856 getHistory 0 0 0 6 3 1714228411856 getLabeledEntries 0 5531 4728 13589345 12475375 1714228411856 getLabelChangedEntries 0 0 0 4 66 1714228411856 getLabelUsage 0 0 0 0 0 1714228411856 getLabelActivity 0 0 0 0 0 1714228411856 getJournalProperties 0 0 0 0 0 1714228411856 getProjects 0 0 0 1131 1 1714228411856 getUsers 0 0 0 0 0 1714228411856 getEntriesWithSections 0 0 0 0 0 1714228411856 getUpdated 0 0 0 0 0 1714228411856 getActiveThreads 0 0 0 0 0 1714228411856 getAddedPages 0 0 0 0 0 1714228411856 getRenamedPages 0 0 0 0 0 1714228411856 getOrphanedPages 0 0 0 0 0 1714228411856 getStatusChanged 0 0 0 1 15 1714228411856 getThreadEntries 0 0 0 114 51 1714228411856 getFilteredEntries 0 3006 3592 7248230 8496617 1714228411856 getIcon 0 63855 3730 149762809 9370968 1714228411856 getWorklist 0 0 0 0 0 1714228411856 getListOrder 0 0 0 0 0 1714228411856 xfPlainText 0 0 0 0 0 1714228411856 mailXf 0 0 0 142 2906 Persistent Queue Manager 1714228411856 queueSave 0 0 0 454 141 1714228411856 queueLoad 0 0 0 2 29 1714228411856 queueRemove 0 0 0 0 0 All Search 1714228411856 searchProjects 0 0 0 6 1 1714228411856 searchUsers 0 0 0 0 0 1714228411856 searchEmailAddresses 0 0 0 0 0 1714228411856 searchExtEngine 0 0 0 1 175 1714228411856 searchWhoami 0 0 0 0 0 1714228411856 searchSettings 0 0 0 100 81 JDBC 1714228411856 jdbcQuery 0 0 0 232229 27850 1714228411856 jdbcUpdate 0 0 0 48777 283798 1714228411856 batchUpdate 0 0 0 1770 1656 Search Details 1714228411856 0r 0 0 0 2279 0 1714228411856 10r 0 0 0 405 0 1714228411856 100r 0 0 0 928 0 1714228411856 1000r 0 0 0 6008 0 1714228411856 10000r 0 0 0 2 0 1714228411856 100000r 0 0 0 0 0 1714228411856 100000+r 0 0 0 0 0 Memory Cleanup 1714228411856 FlushJournal 0 0 0 0 0 1714228411856 FlushServer 0 0 0 0 0 1714228411856 ForceGC 0 0 0 0 0 JVM Memory Status 1714228411856 FreeMemoryJVM 176107848 176107848 0 176107848 0 1714228411856 UsedMemoryJVM 360763064 360763064 0 360763064 0 1714228411856 TotalMemoryJVM 536870912 536870912 0 536870912 0 Cache Objects 1714228411856 CacheableFile 58 58 0 58 0 1714228411856 TOTAL 58 58 0 58 0 Cache Size (estimated bytes) 1714228411856 CacheableFile 8270618 8270618 0 8270618 0 1714228411856 TOTAL 8270618 8270618 0 8270618 0 Permissions Cache 1714228411856 pcNumProjects 7 7 0 7 0 1714228411856 pcNumUsersKnown 3 3 0 3 0 1714228411856 pcNumPrincipals 17 17 0 17 0 1714228411856 pcNumToL1fromL2 0 0 0 0 0 1714228411856 pcNumToL2 0 0 0 0 0 1714228411856 pcNumFromL1toL2 0 0 0 0 0 1714228411856 pcNumDroppedL2 0 0 0 0 0 1714228411856 pcNumFetchL1 8484767 8484767 0 8484767 0 1714228411856 pcNumFetchL2 0 0 0 0 0 1714228411856 pcNumExpireUser 0 0 0 0 0 1714228411856 pcNumExpireProj 0 0 0 0 0 1714228411856 pcNumExpireAll 0 0 0 0 0 1714228411856 pcTotalByteSize 4448 4448 0 4448 0 * since server startup -- Journal Information ------------------------------ Path: /vol-3ddcff25/servers/tsi/traction/server/tsi Description: Traction® Software Inc User Directory: Journal, Access Control Lists (ACLs), Automatic Login for Visitor (acl) Attachment Store: File Attachment Store Active Accounts: 15 Active Projects: 7 Entry Count: 2775+2335+3691+186+1130+113=10230 License ID: d76d51:fc5ce672da:-3c0c192.168.123.1 Owner ID: d76d51:fc5ce672da:-6dc192.168.123.1 Journal Format: 1.1 Traction Version: 3.6 WIP 5 Creation Date: Tue Feb 22 18:07:08 EST 2005 Created By: admin -- License Information ------------------------------ License ID: 10bef139:eeeba2fe9b:-2320192.168.123.101 Expiration: July 31, 2026 Maintenance: July 31, 2026 Evaluation License: no Number of Accounts: 100 Number of Projects: 50 Allow Visitors: yes Feed Input Support: yes FAST Search Support: no Attivio Search Support: no Oracle/RDB Support: no RAC Support: no Security Support: TLS Encryption with Client Certificates Owner Password: no Attivio Plus Support: yes SEW Support: no Attivio Plus Doc Limit: 0 Other Components: solr,sigreq,qm,ci,sm,tom,azuread -- Company Information ------------------------------ Company/Institution: Traction Software, Inc. Street Address: Providence, RI United States -- Contact ------------------------------ Name: Mr. Jordan . Frank Job title: VP Sales and BD Email address: jfrank@tractionsoftware.com Phone: 401 528 1145 Fax: